Fathom Water Copperas Cove Texas

To establish your utility services we require the following documentation be emailed to utilities copperascovetx gov referencing your name and service address.

Fathom water copperas cove texas. Copperas cove tx 76522 254 547 4221. City of copperas cove 914 s. Municipal utilities is located at city hall 914 s. The city of copperas cove entered into an agreement with fathom on may 17 2016 with a one time implementation fee of 7 million.

Copperas cove officials have scheduled a town hall meeting to address residents concerns after fathom the private company with which the city of copperas cove signed a 15 year contract in may. The copperas cove city council will meet on tuesday at 6 p m and on the agenda for report items is a quarterly report of utility administration services and the partnership with fathom global water. Requests for service must be completed by calling 1 254 547 8718. The city of copperas cove provides water sewer drainage and solid waste services.

The company which is an outsourced water billing department. Copperas cove texas some people in copperas cove had been complaining about high water bills disconnection issues web portal issues and multiple other issues after the city outsourced its. When copperas cove began working with fathom for water utility service in april 2017 customer billing issues began almost immediately. Copperas cove and fathom the private company with which the city signed a 15 year contract in may 2016 to replace analog water meters with digital meters and to handle water billing will.

City manager ryan haverlah and brad drier with fathom will be making the presentation. Copperas cove tx copperas cove city leaders are tackling the conversation on how to move forward after their utility administration company fathom closed for good.