Eternal Water Heater Tech Support

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Eternal water heater tech support. Installation preparation unpacking your eternal water heater unpack the unit carefully and make sure that all accessories are put aside so they will not be lost. They say simply give us a call 24 7 and a live person will always answer. Free expert diy tips support troubleshooting help repair advice for all eternal water heater products. View online or download eternal gu195s 508111195s installation operation manual.

Recent eternal water heater questions problems answers. Eternal hybrid water heater technical specifications model name gu145 gu145 s gu195 s gu195 m thermal efficiency energy factor 98 ng 99 lp 0 96 energy factor installation indoor outdoor wall hung floor standing flue system sealed combustion direct vent power vent convertible. You can run the dishwasher shower and do the laundry at the same time. The support line advertised as 24 7 was not i had to pay extra to get the part in a.

I was reassured that they said they offered 24 7 support and that a live person will always answer. So in summary my eternal water heater failed after less then a year of household use i have a relatively small household of 2 adults and 1 child so this was not an overuse issue the part that failed is a common failure according to eternals own support rep. Operator s manual warranty registration card included parts inspect the water heater for possible shipping damages. The eternal gu195s can support up to 4 applications simultaneously.

In commercial applications the gu195s can be combined with additional storage to support unpredictable surges in demand for hot water. So in considering my contractor s recommendation of the eternal hot water heater from grand hall i checked out the warranty and customer service.